Not sure about making a switch to a silk duvet or buying a new one? We want to make the decision easier: you can order our products to try for up to thirty days and we promise to refund you if you are not satisfied.
Why do we do this? We love what we do and are confident that you'll be happy sleeping with your new silk duvet. This is our extra guarantee to you that your silk duvet will offer you the healthy, natural sleep you look for.
If you want to return your duvet to us, get in touch with the reason you are not satisfied, and then send it to the warehouse address below. It’s very important you send us your feedback before; otherwise we cannot return your money.
Our returns address is:Logwin Network Solutions GmbH
We also have a 365 day return policy, so long as the goods are unused in original packaging and condition. See our terms and conditions page.